System-sensor PipeIQ Manuel d'utilisateur télécharger pdf (Page 9)

User Guide: PipeIQ® Software Installation

Troubleshooting

The PipeIQ software uses Microsoft SQL Server database technology. In some systems, SQL Server may not function correctly be-

cause of incompatibilities with existing software or components. For this reason, it is recommended that the PipeIQ software not be

installed alongside other applications using SQL Server. See below for a list of known compatibility problems and solutions.

Problem 1

The following message is displayed during PipeIQ software installation:

Cause

The Program Files\Microsoft SQL Server folder is already present. It may have been created by another application.

Solution

Option 1: Move or delete the Program Files\Microsoft SQL Server folder.

Caution: Moving or deleting the existing SQL Server folder may have negative consequences for any existing applications that use

SQL Server including loss of data. Contact your administrator for assistance.

Option 2: Install the PipeIQ software on a PC that does not have an existing SQL Server installation.

Problem 2

When attempting to create a new project, the following message is displayed:

Cause

The Program Files\Microsoft SQL Server folder is already present or the Windows registry contains SQL Server entries. Either may

have been created by an existing or previously failed installation.

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System-sensor PipeIQ Manuel d'utilisateur Page 9